School Policy

Best Driving School in Vancouver | Burnaby | Richmond

What We Teach

Driving Lesson Review

Each driving lesson includes a 5-minute review, either before or after the lesson, depending on its duration.

Driver’s License Requirement

Students must carry their original driver’s license with them for every lesson, regardless of the class. Failure to present the original license will result in lesson cancellation, and the lesson will not be rescheduled. The student will be responsible for the full cost of the lesson.

Late or No Show Policy

If a student is late or does not show up, they will forfeit their lesson time, and payment will not be refunded.

Payment Policy

Payment must be made at the beginning of the lesson, either by cash or e-transfer.

Online Booking Confirmation

Payment for online bookings must be confirmed within 24 hours.

Instructor Late Policy

If the instructor is delayed due to unavoidable circumstances (e.g., traffic), the full lesson time will still be provided.

Additional Passenger Fee

A $25 surcharge will apply for each additional passenger accompanying the student during the lesson.

Crash During Road Test

If the student causes a crash during the road test, they will be responsible for paying the $300 deductible.

Car Rental for Non-Students

If a client requests a car rental and is not a student of GoGreen Driving School, a one-hour driving skills assessment will be required. This assessment will be charged at the regular hourly rate.

Refund Policy

There are no refunds for lessons that have already been completed.
For pricing plan purchased, any unused lessons will be refunded, with used lessons charged at the regular rate. The balance of the refund will be processed accordingly. Refund requests must be submitted in writing to the Driving School.

Cancellations

Lessons must be cancelled at least twenty-four (24) hours in advance to avoid being charged for the lesson. Cancellations must be made by phone. If the student does not show up for a scheduled lesson, they will be charged for the lesson.

Cancellation Policy

To avoid cancellation fees, lessons must be cancelled at least twenty-four (24) hours prior to the scheduled time. If a student cancels or misses a lesson within twenty-four (24) hours of the agreed time, the fee for that lesson will not be refunded.

Cancellation fees for lessons are as follows:

For any lessons cancelled within 36 hours: Full Refund Provided
Same-day cancellations will incur a fee equal to the full cost of the lesson.